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Housing Management Office
| Phone |
(210) 671-1840
DSN 473 |
| Fax |
(210) 671-3472 |
| Email: 37ces.cehmailbox@us.af.mil |
| Address |
2525 Fairchild Street
Bldg 1524
Lackland AFB, Texas 78236 |
| Hours of Operation |
M-F - 7:30am - 4:30pm
Closed on Holidays |
Privatized Housing
| Balfour Beatty Communities |
| Phone |
(210) 674-9366 |
| Fax |
(210) 674-7199 |
| Address |
2254 Brian McElroy
San Antonio, Texas 78236 |
Hours of
Operation |
M-Th - 8:00am - 6:00pm
F - 8:00am - 5:00pm |
| Website |
Lackland AFB Family Housing |
| Find us on Facebook |
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Unaccompanied Housing
| Phone |
(210) 671-0090
DSN 473 |
| Fax |
(210) 671-3472 |
| Email: 802ces.ceamailbox@us.af.mil |
| Address |
2525 Fairchild Street
Bldg 1524
Lackland AFB, Texas 78236 |
Hours of
Operation |
M-F - 7:30am - 4:30pm
(CST)
Closed Holidays |
Current Local Time
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The appearance of hyperlinks does not constitute endorsement by the United States Air Force or the Department of Defense of the external Web Site, or the information, products, or services contained therein. For other than authorized activities such as military exchanges and Services/Morale, Welfare and Recreation (MWR) sites, the Unites States Air Force does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the purpose of the Web site. |
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At Joint Base San Antonio - Lackland (JBSA-LAK) we strive to create an inclusive environment that cultivates the development and training of all service members. UH is a personal residence and we strive to provide a modern, functional, well maintained and comfortable home, as well as promote pride, professionalism and personal dignity.
UH is provided for unaccompanied Airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service. Each service member is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living. (Room arrangements may vary depending on location)
Unaccompanied members in the rank of E-4 with greater than 3 years of service and above will move into housing in the local community. Please refer to the Housing in the Local Community section for information and assistance on securing housing.
The permanent party UH campus at JBSA-LAK consists of 2+2 Corridor style type rooms. Amenities include Free Basic Cable TV, free WI-FI, theater leather chairs in all Dayrooms, and free Washers and Dryers.
Restrictions at JBSA-LAK include a no pets policy except for gold fish in a 30 gallon tank.
Base Specific Policy
During your orientation, the ADL or UH Management Office representative will inform you of all Air Force and base-specific policies. You will also find more information in the JBSA-LAK Permanent Party Dormitory Brochure.
UH Management Office Staff
The UH Management Office is staffed with professionals that can assist with all of your housing needs. Staffs vary but can be comprised of non-commissioned officers (NCO), Senior NCOs and some bases have civilian employees. The assigned military are Airman Dormitory Leaders (ADL). These members are highly motivated personnel dedicated to ensuring that residents receive quality service. ADLs will provide you guidance and advice on UH life as well as mentor you on succeeding in the Air Force.
Assignment Procedures
As soon as you are notified of your assignment, contact your gaining unit and request to be assigned a sponsor. Your sponsor will be another military member assigned to your unit and will assist with your move. The sponsor or gaining unit must then contact the UH Management Office to notify them of your impending arrival date and work to secure you a dormitory room.
Unit Integrity
In most cases, you will be assigned a room in an area of the dormitory set aside for the personnel who work in your unit. This is to promote camaraderie among squadron members. If a room is not available near other members of your unit, you may be assigned a temporary room until one with your unit becomes available.
Planning Your Move
Prior to travel, arrange to meet your sponsor or someone from your unit upon arrival at the gaining installation. If you arrive on a business day during normal duty hours, have your sponsor escort you to the UH Management Office. An ADL or a civilian Dorm Manager will take you through the process of checking you into your room and performing a move-in inspection and inventory of the allotted furnishings and supplies.
If you arrive on the weekend or after normal duty hours, have your sponsor make arrangements to pick up your room key from the UH Management Office or acquire a hospitality room for you until you can meet with an ADL or Dorm Manager. If you obtain your room key outside of normal duty hours, it is still a mandatory requirement to report to the UH Management Office the next duty day for in-processing.
Resident Responsibilities
You will be expected to keep your room and any shared living space clean and tidy. Cleaning supplies and equipment can be provided to you free of charge. You will also be accountable for your room and the furnishings provided. Residents may be held liable for any damages beyond normal fair wear and tear. See your ADL or UH Management Office representative if you have any questions about your resident responsibilities.
Inspection Program
The Installation Commander establishes a base-wide UH inspection program focused on health and safety. Squadron Commanders and unit First Sergeants implement the inspection program and visit rooms to ensure that all residents from their squadron comply with installation standards.
Bay Orderly Program
UH residents are expected to assist in the cleaning and upkeep of common areas and shared facilities of their "home." You will periodically be detailed to perform essential cleaning and minor maintenance around the UH campus.
Dormitory Councils
The Dormitory Council is the forum by which residents of an individual dormitory or group of dormitories address concerns about their living environment with a panel of their peers. The purpose of the council is to establish standards for all residents, present solutions for problem areas, establish positive recreational activities and identify facility and furnishing improvements. Participation at your location is a chance to be involved in shaping your living environment and provides an opportunity for personal growth and development in the areas of leadership and personal relationships. Ask your ADL or UH Management Office representative about how you can get involved.
Termination
It is mandatory for unaccompanied members in the ranks of E-1 to E-3 and E-4 with less than 3 years of service to reside in UH. An E-4 residing in UH reaching 3 years of service may be authorized to move out of UH and into local community housing. Contact the UH Management Office for procedures you must follow to clear your room. In certain circumstances, such as to make space available for more junior members, you may be authorized to move out of UH before reaching E-4 with greater than 3 years of service. The most senior members are released first. Your ADL or UH Management Office representative will advise residents when early release is necessary.
Space Available Rooms
When there is an excess of dormitory rooms, personnel in the ranks of E-4 with greater than 3 years of service and above may be eligible to reside in UH on a space available basis. Contact the UH Management Office at DSN 473-5951 or 1781, 2074, 1688 for specific information about space available rooms. |
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The Housing Management Office (HMO) is ready to support you in the transition to your new home and community. Use the resources provided to become familiar with the housing options and support services available to you.
Contact Information 
