HomeUnitsRamstein

WELCOME TO KAISERSLAUTERN MILITARY COMMUNITY

Ramstein Family HouseThe Housing Management Office (HMO) is ready to support you in the transition to your new home and community. Use the resources provided to become familiar with the housing options and support services available.

Upon arriving in the KMC, you must attend the mandatory initial briefings. The briefs cover eligibility for Temporary Lodging Allowance (TLA), counseling and guidance prior to signing a written lease or rental/sales contract for housing. All newly arriving Air Force active duty members will receive their initial housing briefing during the two day Ramstein-In-Processing evolution. All newly arriving Army members will receive their initial housing briefing during the Army In-Processing Training & German Head Start course. It is advised to wait until you arrive to secure housing in order to tour available units.

heat tool


HEAT Logo Link
                      

 

 

WHAT IS HEAT?

Housing Early Assistance Tool (HEAT) creates an easy on-line experience to connect you, the Service Member, with your future destination and offers an on-line venue to obtain housing assistance prior to a PCS transfer. HQ Air Force Housing has successfully implemented HEAT across the AF Enterprise so members can reach out to installations when preparing for transition. Installations are accessible through the HEAT tool across CONUS and most OCONUS installations. Members should use HEAT when preparing to transfer to their new assignment. Learn more at the HOMES.mil site.

heat tool


HEAT Logo Link
                      

 

 

WHAT IS HEAT?

Housing Early Assistance Tool (HEAT) creates an easy on-line experience to connect you, the Service Member, with your future destination and offers an on-line venue to obtain housing assistance prior to a PCS transfer. HQ Air Force Housing has successfully implemented HEAT across the AF Enterprise so members can reach out to installations when preparing for transition. Installations are accessible through the HEAT tool across CONUS and most OCONUS installations. Members should use HEAT when preparing to transfer to their new assignment. Learn more at the HOMES.mil site.

contact information

   Housing Management Office
Phone 011-49-6315-36-6671
DSN: 489-6671
Fax 011-49-6315-36-6868
Email:
86ces.cehhousingoffice@us.af.mil
Address 86 CES/CEH; Unit 3013; APO, AE 09021
Hours of Operation M-Th 8:00am-3:30pm

Walk-in
8:00am-11:00am - 1:00pm-3:30pm

Friday 8:00am-2:30pm

Walk-in
8:00am-11:00am only

Closed on all American and German Holidays.

   Air Force Unaccompanied Housing 
Phone 011-49-6371-47-3676   
DSN: 480-3676
Email: 86ces.cehd.1@us.af.mil
Address 86 CES/CEH; Unit  3013; APO, AE 09021
Hours of
Operation
M - F - 7:30am-6:00pm
Closed on all
American Holidays

8:30am Housing Brief On & Off Base Every Wednesday and Friday

   Army Unaccompanied Housing
   (E-6 and Below)
Phone 011-49-6314-11-8363   
DSN 489-6603
Address USAG Kaiserslautern
Attn: DPW, Housing Office
Unit 23152
APO AE 09227-3152
Hours of
Operation
M - F - 7:30am - 6:00pm
Closed on all  American and German holidays

1:00pm Housing Brief On & Off Base Every Friday

   Furnishings Management Section
Phone         011-49-6315-36-6001   
DSN 489-6603/6613  
CIV 0631-536-6603/6613
Email: 86ces.cehffmo@us.af.mil
Address 86 CES/CEJ Unit 3180 Box 300 APO AE 09094
Hours of
Operation
M-Th 8:00am-3:30pm Walk-in Hours

8:00am-11:00am - 1:00pm-3:30pm

Friday 8:00am-2:30pm

8:00am-11:00am only

Closed on all American and German Holidays.

   Housing Maintenance 
Phone   06371-463-9510   

Local Time


External Links Disclaimer


The appearance of hyperlinks does not constitute endorsement by the United States Air Force or the Department of Defense of the external Web Site, or the information, products, or services contained therein. For other than authorized activities such as military exchanges and Services/Morale, Welfare and Recreation (MWR) sites, the Unites States Air Force does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the purpose of the Web site

Housing options

  • Government Housing

    For many families, living in government housing provides easy access to a wealth of community services and amenities such as schools, youth programs, Commissary/Exchange, and food services. This is especially true in overseas locations where you will find yourself dependent on the support facilities and services on the installation much more than those in the U.S. Living within government housing provides a safe and secure place to reside and provides a mentoring and supportive environment for families.

    Government housing is provided to military members who meet the appropriate criteria. This includes:

    - Members with command sponsored dependents authorized to reside with them
    - Military-Married-to-Military couples assigned to same or adjacent base and reside jointly

    Contact the Housing Management Office (HMO) if you have any questions about the housing eligibility criteria at this location.

    KMC Housing
    We offer government housing in 3 different locations:

    - Ramstein
    - Vogelweh
    - Landstuhl

    Our inventory consists of 3 and 4 story multi-unit stairwell buildings and townhouses. All units have 110 and 220 volt electrical outlets, built-in dishwasher, mini-blinds or rolladens and ceiling fans.

    Townhouses have small private yards and an attached garage. You will be responsible for yard maintenance and snow removal whether you decide to live on or off base. Cable television is available at occupant expense (no satellite dishes or external antennas are authorized in base housing).

    Waterbeds and outside storage sheds are not permitted. Privately owned outside recreation equipment may be installed inside the back yards of townhouses with prior approval of the Housing Office. Schools and playgrounds are located throughout the housing areas.

    Applying for Government Housing
    Applications can be submitted upon arrival and during the mandatory housing brief. As long as you attend the housing brief and apply for government housing within 30 days of arrival, you will be placed on the waiting list effective the date you departed from your previous installation. After 30 days, the application date will be the date of the walk-in.

    Please be sure your application identifies and includes supporting documentation for an impending promotion or gain of dependents so that you can be placed on the appropriate waiting list.

    Storage is not available at Ramstein AB. Members are encouraged to take advantage of the non-temporary storage option prior to PCS, since government housing, off-base housing and apartments may be smaller than stateside homes. Excess property shipped that will not fit or is too large for your house at Ramstein will not be stored nor will be shipped at government expense.

    Wait List for Housing
    Average waiting times for government housing vary depending on your housing category, number of bedrooms authorized, and area preference limitations. If you limit your area preference(s) to where you want to reside, your wait times may be extended based on availability of housing in the area(s) of choice. You will be offered housing based on your area preference and
    availability. The HMO will help you find a home in the local community and provide you with information on housing allowance authorizations until government housing becomes available. See Featured Documents to view wait times at KMC.

    Community Amenities
    - Lighted walking/jogging trails with exercise stations
    - Dog Parks located at Ramstein and Vogelweh
    - Basketball Courts
    - Picnic/Barbeque Gazebos
    - Playgrounds

    Pets
    2 pet policy..
    Residents of base housing may not own dogs of any breed (including a mixed breed) that are deemed "aggressive or potentially aggressive," unless the dog is a certified military working dog that is being boarded by its handler/trainer or approval is obtained by the Installation Commander in writing. For purposes of this policy, aggressive or potentially aggressive breeds of dogs are defined as a Pit Bull (American Staffordshire Bull Terrier or English Staffordshire Bull Terrier), Rottweiler, Doberman Pinscher, Chow and wolf hybrids. Prohibition also extends to other breeds of dogs or individual dogs that demonstrate or are known to demonstrate a propensity for dominant or aggressive behavior as indicated by any of the following type of behaviors:

    - Unprovoked barking, growling or snarling at people approaching the animal
    - Aggressively running along a fence line when people are present
    - Biting or scratching people
    - Escaping confinement or restriction to chase people

    Additionally residents may not own exotic animals such as, but not limited to, reptiles, rodents (other than hamsters and guinea pigs), ferrets, hedgehogs, skunks, rats, raccoons, squirrels, pot bellied pigs, monkeys, arachnids, or any farm animal.

    For a complete list of rules and restrictions please contact the housing office.

    Personal Property Insurance
    You need to obtain legal liability and personal property insurance for your possessions and should choose the options and amounts that best fit your needs and lifestyle.

    There are several types of insurance (personal property, liability, pet insurance and legal representation) members may purchase to protect their property and tenant rights. We strongly recommend you consider buying commercial insurance to protect yourself in case of fire or a major loss. A common policy for this coverage would likely be a renter's liability insurance, which would cover your personal property and damages to your rental. "The Find-It Guide", under Featured Links, lists several companies you may want to contact. Be smart and plan ahead!

    Before purchasing your insurance, please consult the HMO for more information about coverage.

    School Information
    For more information about schools, visit the Kaiserslautern District Superintendent's Office website.

  • Unaccompanied Housing

    Army Barracks
    All single and unaccompanied Army personnel E-6 and below are required to live in Army barracks unless they receive a statement of non-availability from Army Housing to live on the economy. For further information please contact the Army Housing Manager at DSN: (314) 483-8363 or Commercial: 49-(0)631-411-8363

    Airmen Dormitories
    At Ramstein Air Base and Kapaun Air Station we strive to create an inclusive environment that cultivates the development and training of Airmen. The Air Force recognizes that the management of Unaccompanied Housing (UH) facilities is critical to an Airman's development process. UH is a personal residence and we strive to provide a modern, functional, well maintained and comfortable home, as well as promote pride, professionalism and personal dignity.

    UH is provided for unaccompanied Airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service. Each Airman is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living. (Room arrangements may vary depending on location)

    Unaccompanied Airmen in the rank of E-4 with greater than 3 years of service and above will move into housing in the local community. Please refer to the Housing in the Local Community section for information and assistance on securing housing.

    The dormitory campus at Ramstein Air Base and Kapaun Air Station consists of 15 dormitories. Each dormitory is within walking distance to dining facilities and gyms and includes underground parking in designated dormitories.

    Restrictions at Ramstein and Kapaun dormitories include no pets (with the exception of fish), no smoking (except in designated smoking areas) and no cohabitation to name a few. Please contact the Dormitory Management Center for a complete list of restrictions.

    Base Specific Policy
    During your orientation, the ADL or UH Management Office representative will inform you of all Air Force and base-specific policies.

    UH Management Office Staff
    The UH Management Office is staffed with professionals that can assist with all of your housing needs. Staffs vary but can be comprised of non-commissioned officers (NCO), Senior NCOs and some bases have civilian employees. The assigned military are Airman Dormitory Leaders (ADL). These members are highly motivated personnel dedicated to ensuring that residents receive quality service. ADLs will provide you guidance and advice on UH life as well as mentor you on succeeding in the Air Force.

    Assignment Procedures
    As soon as you are notified of your assignment, contact your gaining unit and request to be assigned a sponsor. Your sponsor will be another military member assigned to your unit and will assist with your move. Your sponsor or gaining unit must then contact the UH Management Office to notify them of your impending arrival date and work to secure you a dormitory room. Due to ongoing construction we cannot secure a dormitory room for new arrivals. The UH Management Office will secure a dormitory room for you after your arrival.

    Unit Integrity
    In most cases, you will be assigned a room in an area of the dormitory set aside for the personnel who work in your unit. This is to promote camaraderie among squadron members. If a room is not available near other members of your unit, you may be assigned a temporary room until one with your unit becomes available.

    Planning Your Move
    Prior to travel, arrange to meet your sponsor or someone from your unit upon arrival.

    If you arrive on a business day during normal duty hours, have your sponsor escort you to the UH Management Office. An ADL or a civilian Dorm Manager will take you through the process of checking you into your room and performing a move-in inspection and inventory of the allotted furnishings and supplies.

    If you arrive on the weekend or after normal duty hours, have your sponsor make arrangements for you to stay in lodging until you can check into the UH Management Office. Report to the UH Management Office the next duty day for in-processing.

    Resident Responsibilities
    You will be expected to keep your room and any shared living space clean and tidy. Cleaning supplies and equipment can be provided to you free of charge. You will also be accountable for your room and the furnishings provided. Residents may be held liable for any damages beyond normal fair wear and tear.

    See your ADL or UH Management Office representative if you have any questions about your resident responsibilities.

    Inspection Program
    The Installation Commander establishes a base-wide UH inspection program focused on health and safety. Squadron Commanders and unit First Sergeants implement the inspection program and visit rooms to ensure that all residents from their squadron comply with installation standards.

    Bay Orderly Program
    UH residents are expected to assist in the cleaning and upkeep of common areas and shared facilities of their "home." You will periodically be detailed for up to a week to be part of a work crew to perform essential cleaning and minor maintenance around the UH campus.

    Dormitory Councils
    The Airmen Dormitory Council is the forum by which residents of an individual dormitory or group of dormitories address concerns about their living environment with a panel of their peers. The purpose of the council is to establish standards for all residents, present solutions for problem areas, establish positive recreational activities and identify facility and furnishing improvements. Participation at your location is a chance to be involved in shaping your living environment and provides an opportunity for personal growth and development in the areas of leadership and personal relationships. Ask your ADL or UH Management Office representative about how you can get involved.

    Termination
    It is mandatory for unaccompanied Airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service to reside in UH. An E-4 residing in UH reaching 3 years of service may be authorized to move out of UH and into local community housing. Contact the UH Management Office for procedures you must follow to clear your room. In certain circumstances, such as to make space available for more junior Airmen, you may be authorized to move out of UH before reaching E-4 with greater than 3 years of service. The most senior Airmen are released first. Your ADL or UH Management Office representative will advise residents when early release is necessary.

    Space Available Rooms
    When there is an excess of dormitory rooms, personnel in the ranks of E-4 with greater than 3 years of service and above may be eligible to reside in UH on a space available basis.

    Contact the UH Management Office to inquire about availability.

  • Community Housing

    Housing in the Local Community
    The Housing Management Office (HMO) provides all DoD personnel with a personalized service to assist in locating suitable housing in your new host country. Moving to a new country can often be confusing and stressful; however, it can also be exciting. Living off base provides members and families the chance to experience a new culture and make friends with their host country neighbors. The HMO will assist you every step of the way to help you find your new home in the local community.

    Housing Services
    Contact the HMO as soon as you know you are moving. The government housing team will provide you the latest information on the local housing situation as well as local laws governing off-base housing. The HMO partners with landlords, realtors and property managers to make sure you receive the most current information about the local housing market.

    The HMO monitors off-base rental listings to ensure that they are safe and adequate.

    The HMO can assist you by:
    - Providing translation services to establish appointments to view available units
    - Negotiating lease contracts
    - Assisting in establishing utility services
    - Providing furnishings support. See Furnishings Management for a list of the Duration of Tour Items available.

    Sponsors are relied upon to provide transportation to assist members in their house hunting quest. The HMO also has a placement team that can assist in locating housing and providing transportation during normal duty hours. However this service is by appointment so please contact the HMO for further information. NOTE: Pets will greatly limit your range of choices for community housing in any bedroom category.

    After you move into your home, the HMO is available for on-going assistance with translation services should you need to communicate with your landlord.

    Community Housing Units
    The HMO provides up-to-date listings of available economy units, translation services, and landlord/tenant mediation.

    Approximately 10,500 rental units are scattered throughout 300 villages within a 20-mile radius of Ramstein AB and Kaiserslautern. One, two, and three bedroom units are available. There are units with four bedrooms and higher but are somewhat more difficult to find.

    Many landlords do not allow pets, so ask before making any commitments. Most off-base units now have built-in kitchens, but the Furnishings Management Offices will provide a kitchen range, refrigerator and kitchen cabinets when required. They also will provide a washer/dryer and bedroom clothes closets.

    For information about the housing allowances that financially support your move, see Referral and Relocation Assistance.

    Personal Property Insurance
    You need to obtain legal liability and personal property insurance for your possessions and should choose the options and amounts that best fit your needs and lifestyle.

    There are several types of insurance (personal property, liability, pet insurance and legal representation) members may purchase to protect their property and tenant rights.

    We strongly recommend you consider buying commercial insurance to protect yourself in case of fire or a major loss. A common policy for this coverage would likely be a renter's liability insurance, which would cover your personal property and damages to your rental. "The Find-It Guide" lists several companies you may want to contact. Be smart and plan ahead!!

    Before purchasing your insurance, please consult the HMO for more information about coverage.

    Realtor Services
    The use of local realtor services is typically unnecessary and is not recommended unless a home for rent is only listed with a specific realtor. In OCONUS, if you choose to use realtor services, discuss fees up front, as some realtors charge a finder's fee and government reimbursement is rarely authorized. To request government reimbursement for realtor services in OCONUS, you must submit a request for authorization through the HMO before signing a lease or contract. In CONUS, fees for realtor services are not reimbursable.

    School Information
    For families, we understand that where your children attend school plays a large factor in the decision of where to live.

    For more information about schools, visit the Kaiserslautern District Superintendent's Office website.