WHAT IS HEAT?
Housing Early Assistance Tool (HEAT) creates an easy on-line experience to connect you, the Service Member, with your future destination and offers an on-line venue to obtain housing assistance prior to a PCS transfer. HQ Air Force Housing has successfully implemented HEAT across the AF Enterprise so members can reach out to installations when preparing for transition. Installations are accessible through the HEAT tool across CONUS and most OCONUS installations. Members should use HEAT when preparing to transfer to their new assignment. Learn more at the HOMES.mil site.
Military Housing Office
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At DAFB, Eagle Heights family housing is privatized. Hunt Military Communities owns the family housing and is responsible for maintaining, repairing, constructing and managing the community. In addition to your option to purchase and rent housing in the local community, you may now choose to live in privatized housing by signing a Tenant Lease Agreement with Hunt Management Company.
For comprehensive information about the privatized housing community at DAFB, visit the Dover Family Housing website. The website provides information you need to know about the homes and amenities available in the privatized housing community.
Applying for Privatized Housing
Contact the MHO as soon as you know you are moving to Dover, DE. The government housing team will provide you the latest information about privatized housing and details about the application process. The MHO will also update you on any base specific policies regarding residing in privatized housing.
Eagle Heights Housing is comparable to housing in the local community and provides a wide variety of amenities and support services, including:
- Group picnic areas
- 24-hour-a-day fitness center
- Facility for resident social events
- Lighted tennis courts
- Wading pool
- Tot lots and playgrounds
- Jogging path
- Dog agility park
- 24-hour emergency maintenance
Residents of privatized housing may contact the Eagle Heights Property Management Office to obtain more information about the services available at Eagle Heights.
Paying Rent for Privatized Housing
Similar to living in the local community, you will sign a Tenant Lease Agreement, typically for a 1-year term. Your lease includes a military clause and a lease termination clause. You pay your monthly rent by authorizing an allotment of your BAH, which will be paid directly to the Property Management Office. If your move occurs prior to the allotment start date, you must pay the pro-rated rent directly to the PMO. The Tenant Lease Agreement delineates all relevant rent payment terms and conditions.
Gas and Electric Utilities
At Dover, homes in the community are metered and you will be billed directly for gas and electric service. Dover Electric and Chesapeake Utilities manage your utility bill based on personal consumption. Since homes are metered, you will retain a portion of BAH to pay the utilities directly. The utility allowance is determined based on 110 percent of the estimated average utility cost (gas and electric) for each unit type. The more energy you conserve, the more money you keep. For more information about your utilities, contact the Property Management Office.
Personal Property Insurance
You need to obtain legal liability and personal property insurance for your possessions and should choose the options and amounts that best fit your needs and lifestyle. Before purchasing your insurance, consult the Property Management Office for more information about coverage.
School Information See the Dover Schools document for detailed information about schools available to Dover AFB.
At Dover AFB we strive to create an inclusive environment that cultivates the development and training of Airmen. The Air Force recognizes that the management of Unaccompanied Housing (UH) facilities is critical to an Airman's development process. UH is a personal residence and we strive to provide a modern, functional, well maintained and comfortable home, as well as promote pride, professionalism and personal dignity. UH is provided for unaccompanied Airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service. Each Airman is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living. (Room arrangements may vary depending on location)Unaccompanied Airmen in the rank of E-4 with greater than 3 years of service and above will move into housing in the local community. Please refer to the Housing in the Local Community section for information and assistance on securing housing.The permanent party UH campus at Dover AFB consists of six dormitories with 617 rooms ranging from 1 + 1, Dorms-4-Airmen (D4A) Quad, and some single occupancy apartments. Amenities:- Bed- Recliner- Desk- Dresser- Night Stand- Refrigerator- MicrowaveEach D4A Quad has a TV in the central living room, kitchen house wares, and washer and dryer Restrictions- No pets- No firearmsBase Specific PolicyDuring your orientation, the ADL or UH Management Office representative will inform you of all Air Force and base-specific policies.UH Management Office StaffThe UH Management Office is staffed with professionals that can assist with all of your housing needs. Staffs vary but can be comprised of non-commissioned officers (NCO), Senior NCOs and some bases have civilian employees. See Dover Airman Dormitory Leaders for assigned ADLs.ADLs are highly motivated personnel dedicated to ensuring that residents receive quality service. ADLs will provide guidance and advice on UH life as well as mentor you on succeeding in the Air Force.Assignment ProceduresAs soon as you are notified of your assignment, contact your gaining unit and request to be assigned a sponsor. Your sponsor will be another military member assigned to your unit and will assist with your move. The sponsor or gaining unit must then contact the UH Management Office to notify them of your impending arrival date and work to secure you a dormitory room.Unit IntegrityIn most cases, you will be assigned a room in an area of the dormitory set aside for the personnel who work in your unit. This is to promote camaraderie among squadron members. If a room is not available near other members of your unit, you may be assigned a temporary room until one with your unit becomes available. Planning Your MovePrior to travel, arrange to meet your sponsor or someone from your unit upon arrival at the gaining installation. If you arrive on a business day during normal duty hours, have your sponsor escort you to the UH Management Office. An ADL or a civilian Dorm Manager will take you through the process of checking you into your room and performing a move-in inspection and inventory of the allotted furnishings and supplies. If you arrive on the weekend or after normal duty hours, have your sponsor make arrangements to pick up your room key from the UH Management Office or acquire a hospitality room for you until you can meet with an ADL or Dorm Manager. If you obtain your room key outside of normal duty hours, it is still a mandatory requirement to report to the UH Management Office the next duty day for in-processing. Resident ResponsibilitiesYou will be expected to keep your room and any shared living space clean and tidy. Cleaning supplies and equipment can be provided to you free of charge. You will also be accountable for your room and the furnishings provided. Residents may be held liable for any damages beyond normal fair wear and tear. See your ADL or UH Management Office representative if you have any questions about your resident responsibilities.Inspection ProgramThe Installation Commander establishes a base-wide UH inspection program focused on health and safety. Squadron Commanders and unit First Sergeants implement the inspection program and visit rooms to ensure that all residents from their squadron comply with installation standards.Bay Orderly ProgramUH residents are expected to assist in the cleaning and upkeep of common areas and shared facilities of their "home." You will periodically be detailed to perform essential cleaning and minor maintenance around the UH campus. Dormitory CouncilsThe Airmen Dormitory Council is the forum by which residents of an individual dormitory or group of dormitories address concerns about their living environment with a panel of their peers. The purpose of the council is to establish standards for all residents, present solutions for problem areas, establish positive recreational activities and identify facility and furnishing improvements. Participation at your location is a chance to be involved in shaping your living environment and provides an opportunity for personal growth and development in the areas of leadership and personal relationships. Ask your ADL or UH Management Office representative how you can get involved.TerminationIt is mandatory for unaccompanied Airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service to reside in UH. An E-4 residing in UH reaching 3 years of service may be authorized to move out of UH and into local community housing. Contact the UH Management Office for procedures you must follow to clear your room. In certain circumstances, such as to make space available for more junior Airmen, you may be authorized to move out of UH before reaching E-4 with greater than 3 years of service. The most senior Airmen are released first. Your ADL or UH Management Office representative will advise residents when early release is necessary. Space Available RoomsWhen there is an excess of dormitory rooms, personnel in the ranks of E-4 with greater than 3 years of service and above may be eligible to reside in UH on a space available basis. Contact the UH Management Office to inquire about space-available rooms.
The Military Housing Office (MHO) provides all DoD personnel with personalized services to assist in locating suitable housing in the local community. Although moving is sometimes stressful, it can also be an exciting opportunity to live off base and experience a new location. The MHO will assist you every step of the way to help you find your new home in the local community.
Contact the MHO as soon as you know you are moving. The government housing team will provide you the latest information on the local housing situation and offer complete referral services and relocation assistance to make sure you find a quality place to live.
Support services range from helping members understand their lease agreements and the necessity for a military release clause to assisting in resident and landlord dispute resolution, among many others.
The MHO partners with landlords, realtors and property managers to make sure you receive the most current information about the local housing market. The MHO also monitors housing units offered for rent to the military community.
Community Housing Units
- Apartments: One, two and three bedroom units are available in several apartment communities.
- Townhomes and Duplexes: Two, three and four bedroom units are available in the local area.
- Single Family Homes: One to five bedroom single family dwellings are available in the local area. Various styles of residences are available and include historic homes in town, brand new homes in subdivisions, beach front homes and homes with acreage.
For information about the housing allowances that financially support your move, see Referral and Relocation Assistance.
Personal Property Insurance
You need to obtain legal liability and personal property insurance for your possessions and should choose the options and amounts that best fit your needs and lifestyle. Before purchasing your insurance, please consult the MHO for more information about coverage.
For families, we understand that where your children attend school plays a large factor in the decision of where to live.
See the Schools Information document for detailed information about schools available to Dover AFB.