WHAT IS HEAT?
Housing Early Assistance Tool (HEAT) creates an easy on-line experience to connect you, the Service Member, with your future destination and offers an on-line venue to obtain housing assistance prior to a PCS transfer. HQ Air Force Housing has successfully implemented HEAT across the AF Enterprise so members can reach out to installations when preparing for transition. Installations are accessible through the HEAT tool across CONUS and most OCONUS installations. Members should use HEAT when preparing to transfer to their new assignment. Learn more at the HOMES.mil site.
Military Housing Office
Military Housing Office
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At JBER, military family housing is privatized. Aurora Military Housing owns the family housing and is responsible for maintaining, repairing, constructing and managing the community. In addition to your option to purchase and rent housing in the local community, you now may choose to live in privatized housing by signing a tenant lease agreement with Aurora Military Housing.
For comprehensive information about the privatized housing community at JBER, visit the Aurora Military Housing website. The website provides information you need to know about the homes and amenities available in the privatized housing community.
Applying for Privatized Housing
Contact the MHO as soon as you know you are moving to JBER. The government housing team will provide you the latest information about privatized housing and details about the application process. The MHO will also update you on any base specific policies regarding residing in privatized housing.
Privatized housing is comparable to housing in the local community and provides a wide variety of amenities and support services, such as:
- U-Fix-It Store (no-cost items to help maintain your home)
- Sled hills
- Soccer ball fields
- Community centers
- Playgrounds and tot lots
- Attached heated garages
- Free renters insurance
- Free street maintenance and snow removal
- Modern energy efficient washer, dryer, dishwasher, stove and refrigerator in each unit
- Free waste disposal and recycling services
- Generous utility allowance program for Gas & Electricity. Water, Sewer, Refuse and Recycling are free.
- Special low cost cable rate
- Community playgrounds
- Cash prizes for winners of "Yard of the Month" and holiday decoration contests
As a resident of privatized housing, contact the Property Management Office for more information about services available in your location.
Paying Rent for Privatized Housing
Similar to living in the local community, you will sign a tenant lease agreement, typically for a 1-year term. Your lease includes a military clause and a lease termination clause. You pay your monthly rent by authorizing an allotment of your BAH that is paid directly to the Property Manager. If your move occurs prior to the allotment start date, then you will need to pay the pro-rated rent directly to the Property Manager. The Tenant Lease Agreement spells out all relevant rent payment terms and conditions.
Gas and Electric Utilities
At JBER, some homes in the community are metered and Aurora Military Housing manages your utility bill based on personal consumption. Gas and Electric are based on a utility allowance. The Air Force requires that all installations (including JBER) maintain a Utility Allowance Program to promote Conservation and environmental consciousness among residents. The utility allowance is recalculated monthly and is based on the average utility Consumption of the middle 80% of homes in your like type group. Please go to the auroramilitaryhousing.com website for more on the utility allowance. .
Personal Property Insurance
You need to obtain legal liability and personal property insurance for your possessions and should choose the options and amounts that best fit your needs and lifestyle.
Aurora Military Housing provides a free renter's insurance policy to all tenants that includes $20,000 of personal property and $100,000 of liability with a $250 deductible. Before purchasing your insurance, please consult the Property Management Office for more information about coverage.
For local school information, please visit the Anchorage School District
Dormitories are provided for unaccompanied Airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service. Each Airman is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living. Room arrangements may vary depending on location. Unaccompanied Airmen in the rank of E-4, with greater than 3 years of service and above, move directly into housing in the local community. Refer to the off-base housing tab for information and assistance on securing housing in the local community.Permanent party enlisted UH campus consists of:- Dorms-4-Airmen (D4A); each Airman has a private bedroom and bathroom; and four Airmen share the kitchen and sitting area- Three 1+1 dorms; each Airman has a private bedroom; two Airmen share a bathroom and kitchen - Three 1+1 dorms; each Airman has a private bedroom; Airmen share a bathroom; and a common kitchen is shared by everyone in the dorm Amenities- 5-minute walk from UH campus to Defense and Accounting Center (DFAC)- All-terrain vehicle (ATV) storage lots- College classes offered on campus- Fitness center- Internet café- Long- term secure parking- Wi-Fi hot spots in all dayroomsRestrictions- Alcohol-free campus - All dorms are non-smokingBase Specific PolicyDuring your orientation, the ADL or UH Management Office representative will inform you of all Air Force and base-specific policies. UH Management Office StaffThe UH Management Office is staffed with professionals that can assist with all of your housing needs. Staffs vary but can be comprised of non-commissioned officers (NCO), Senior NCOs and some bases have civilian employees. The assigned military are Airman Dormitory Leaders (ADL). These members are highly motivated personnel dedicated to ensuring that residents receive quality service. ADLs will provide you guidance and advice on UH life as well as mentor you on succeeding in the Air Force. Assignment ProceduresAs soon as you are notified of your assignment, contact your gaining unit and request to be assigned a sponsor. Your sponsor will be another military member assigned to your unit and will assist with your move. Your sponsor or gaining unit must then contact the UH Management Office to notify them of your impending arrival date and work to secure you a dormitory room.Unit IntegrityIn most cases, you will be assigned a room in an area of the dormitory set aside for the personnel who work in your unit. This is to promote camaraderie among squadron members. If a room is not available near other members of your unit, you may be assigned a temporary room until one with your unit becomes available. Planning Your MovePrior to travel, arrange to meet your sponsor or someone from your unit upon arrival. If you arrive on a business day during normal duty hours, have your sponsor escort you to the UH Management Office. An ADL or a civilian Dorm Manager will take you through the process of checking you into your room and performing a move-in inspection and inventory of the allotted furnishings and supplies. If you arrive on the weekend or after normal duty hours, have your sponsor make arrangements to pick up your room key from the UH Management Office or acquire a hospitality room for you until you can meet with an ADL or Dorm Manager. If you obtain your room key outside of normal duty hours, it is still a mandatory requirement to report to the UH Management Office the next duty day for in-processing. Resident ResponsibilitiesYou will be expected to keep your room and any shared living space clean and tidy. Cleaning supplies and equipment can be provided to you free of charge. You will also be accountable for your room and the furnishings provided. Residents may be held liable for any damages beyond normal fair wear and tear. See your ADL or UH Management Office representative if you have any questions about your resident responsibilities.Inspection ProgramThe Installation Commander establishes a base-wide UH inspection program focused on health and safety. Squadron Commanders and unit First Sergeants implement the inspection program and visit rooms to ensure that all residents from their squadron comply with installation standards.Bay Orderly ProgramUH residents are expected to assist in the cleaning and upkeep of common areas and shared facilities of their "home." You will periodically be detailed to perform essential cleaning and minor maintenance around the UH campus. Dormitory CouncilsThe Airmen Dormitory Council is the forum by which residents of an individual dormitory or group of dormitories address concerns about their living environment with a panel of their peers. The purpose of the council is to establish standards for all residents, present solutions for problem areas, establish positive recreational activities and identify facility and furnishing improvements. Participation at your location is a chance to be involved in shaping your living environment and provides an opportunity for personal growth and development in the areas of leadership and personal relationships. Ask your ADL or UH Management Office representative about how you can get involved.TerminationIt is mandatory for unaccompanied Airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service to reside in UH. An E-4 residing in UH reaching 3 years of service may be authorized to move out of UH and into local community housing. Contact the UH Management Office for procedures you must follow to clear your room. In certain circumstances, such as to make space available for more junior Airmen, you may be authorized to move out of UH before reaching E-4 with greater than 3 years of service. The most senior Airmen are released first. Your ADL or UH Management Office representative will advise residents when early release is necessary. Space Available RoomsWhen there is an excess of dormitory rooms, personnel in the ranks of E-4 with greater than 3 years of service and above may be eligible to reside in UH on a space available basis. Contact the UH Management Office to inquire about availability.
Housing in the Local Community
The Military Housing Office (MHO) provides all DoD personnel with a personalized service to assist in locating suitable housing in the local community. Although moving is sometimes stressful, it can also be an exciting opportunity to live off base and experience a new location. The MHO will assist you every step of the way to help you find your new home in the local community.
Contact the MHO as soon as you know you are moving. The government housing team will provide you the latest information on the local housing situation and offer complete referral services and relocation assistance to make sure you find a quality place to live. Support services range from helping members understand their lease agreements and the necessity for a military release clause to assisting in resident and landlord dispute resolution, among many other services.
Rental Partnership Program (RPP)
At JBER Elmendorf-Richardson, the MHO supports the RPP to help military members obtain adequate housing in the community. The MHO and local landlords enter into agreements to offer service members special rental benefits above what other tenants receive. Typical benefits might include a waiver of security and utility deposits, no credit checks or application fees, a discount on market rental rates and immediate access to housing.
Contact the MHO for more information about this program. For information about the housing allowances that financially support your move, see Referral and Relocation Assistance.
Personal Property Insurance
You need to obtain legal liability and personal property insurance for your possessions and should choose the options and amounts that best fit your needs and lifestyle. Before purchasing your insurance, please consult the MHO for more information about coverage.
JBER Elmendorf-Richardson and the Anchorage Board of Realtors have a Memorandum of Agreement (MOA) to improve the housing education and awareness to the military families stationed in the Anchorage area. The realtors provide rental, sales and statistical information from the Anchorage Multiple Listings Service, as a gratuitous service. Realtors also present a home buyer seminar at the JBER-Elmendorf office. For additional information please call (907) 552-4439 or DSN: 317 552-4439
For local school information, please visit the Anchorage School District