Welcome to the East Anglian Regional Housing Office

 

Mildenhall Housing Office

The Military Housing Office (MHO) is ready to support you in the transition to your new home and community. Use the resources provided to become familiar with the housing options and support services available to you.

When you arrive at RAF Lakenheath, RAF Mildenhall, or RAF Feltwell you must visit the MHO. This visit is necessary to obtain housing, verify your eligibility for Temporary Lodging Allowance (TLA), and receive counseling and guidance before entering into any written lease or rental/sales contract for housing. It is advised to wait until you arrive to secure housing in order to tour available units.

 

heat tool


HEAT Logo Link
                      

 

 

WHAT IS HEAT?

Housing Early Assistance Tool (HEAT) creates an easy on-line experience to connect you, the Service Member, with your future destination and offers an on-line venue to obtain housing assistance prior to a PCS transfer. HQ Air Force Housing has successfully implemented HEAT across the AF Enterprise so members can reach out to installations when preparing for transition. Installations are accessible through the HEAT tool across CONUS and most OCONUS installations. Members should use HEAT when preparing to transfer to their new assignment. Learn more at the HOMES.mil site.

Contact Information

Military Housing Office
Contact Housing Assistance
 +44 (0)1638 52 2000  
DSN 314-226-2000
48ces.housingassistance@us.af.mil   
Off-Base Housing (Community)
 +44 (0)1638 52 2063
 DSN 314-226-2063
48ces.referral@us.af.mil                       
On-Base Housing (MFH)
+44 (0)1638 52 2064  
DSN 314-226-2064
 DSN 314-226-2064
48ces.mfh@us.af.mil
Fax  +44 (0)1638 52 3712
 DSN 314-226-3712
 
Address  Building 429
 RAF Lakenheath, Suffolk,
 IP27 9PN
Hours of Operation  M,T,W - 8:00am - 4:00pm
 TH - 9:30am - 4:00pm
 F- 8:00am - 3:30pm
 (GMT)

Unaccompanied Housing
(Lakenheath)
Phone  +44 (0)1638 52 1140
 DSN 314-226-1140
  48ces.dormmanagers@us.af.mil
Address  Building 943
 RAF Lakenheath,
 Suffolk,  IP27 9PN
Hours of
Operation
 M-F - 7:30am - 4:30pm
 (GMT)

Unaccompanied Housing
(Mildenhall)
Phone  +44 (0)1638 54 2808
 100ces.uho.2@us.af.mil
Address  100 CES/CEAC
 Unit 4900, Box 380
 APO, AE 09459
Hours of
Operation
 M-F - 7:30am - 4:30pm
 (GMT)

 

Local Time



External Links Disclaimer

The appearance of hyperlinks does not constitute endorsement by the United States Air Force or the Department of Defense of the external Web Site, or the information, products, or services contained therein. For other than authorized activities such as military exchanges and Services/Morale, Welfare and Recreation (MWR) sites, the Unites States Air Force does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the purpose of the Web site

Housing Options

  • Government Housing

    For many families, living in government housing provides easy access to a wealth of community services and amenities such as schools, youth programs, Commissary/Exchange, and food services. This is especially true in overseas locations where you will find yourself dependent on the support facilities and services on the installation much more than those in the U.S. Living within government housing provides a safe and secure place to reside and provides a mentoring and supportive environment for families.

    Government housing is provided to military members who meet the appropriate criteria. This includes:

    - Members with dependents authorized to reside with them

    - Military-Married-to-Military couples assigned to same or adjacent base and reside jointly

    Contact the Military Housing Office (MHO) if you have any questions about the housing eligibility criteria at this location.


    RAF Lakenheath/RAF Mildenhall Housing

    We offer government housing in 4 different locations:

    - Liberty Village

    - RAF Mildenhall

    - RAF Feltwell

    - RAF Lakenheath


    Housing amenities include:

    - Washer/Dryer

    - Electric Cooker

    - Parking Space and/or Garage

    - Closets


    Restrictions at RAF Lakenheath/RAF Mildenhall include a limit of 2 pets in government housing.  In addition some breeds of dog are banned from Military Family Housing, please refer to AFI 32-6001 or contact the Military Housing Office for more information.


    Applying for Government Housing

    Applications for Government housing are now completed through HEAT not directly through the Housing Office at either the gaining base or the base the member(s) is/are leaving.

    Please be sure your application identifies and includes supporting documentation for an impending promotion or gain of dependents so that you can be placed on the appropriate waiting list.


    Community Amenities at RAF Lakenheath

    - Rugby's Café & Eatery

    - Bowling Alley

    - Golf Club

    - Liberty Club

    - Burger King

    - Subway

    - Base Theatre

    - Pinkerton's

    - 48th Street Café Military Dining Facility

    - Breckland Pines Grill & Steak House

    - Great Little Pizza Place

    - Knights Table Military Dining Facility

    - Liberty Lanes Grill 48

    - Launderette

    Please note this is not a comprehensive list; other services are available.


    Community Amenities at RAF Mildenhall

    - Subway

    - American Roadhouse Grill

    - Bowling Centre & Grill

    - Daily Grind

    - NY Pizza & Deli

    - Galaxy Club

    - The Music Shop

    - Bob Hope Community Centre

    - Burger King

    - Taco Bell

    - Baskin & Robbins

    - Launderette

    - Base Theatre

    - Mickey's Tea Bar

    Please note this is not a comprehensive list; other services are available.


    Personal Property Insurance

    You need to obtain legal liability and personal property insurance for your possessions and should choose the options and amounts that best fit your needs and lifestyle.


    School Information

    - Lakenheath Elementary

    - Feltwell Elementary

    - Lakenheath Middle School (Feltwell)

    - Liberty Intermediate School (Lakenheath)

    - Lakenheath High School


    The five schools at RAF Lakenheath have different catchment areas. For a listing of which area is covered by a particular school please look at the information in featured documents. For further information on the schools themselves please visit the DODEA website.

  • Lakenheath Unaccompanied

    At RAF Lakenheath we strive to create an inclusive environment that cultivates the development and training of Airmen. The Air Force recognizes that the management of Unaccompanied Housing (UH) facilities is critical to an Airman's development process. UH is a personal residence and we strive to provide a modern, functional, well maintained and comfortable home, as well as promote pride, professionalism and personal dignity.

    UH is provided for unaccompanied Airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service. Each Airman is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living. (Room arrangements may vary depending on location)

    Unaccompanied Airmen in the rank of E-4 with greater than 3 years of service and above will move into housing in the local community. Please refer to the Housing in the Local Community section for information and assistance on securing housing.

    The permanent party UH campus at RAF Lakenheath consists of one plus one unaccompanied dorm rooms and the dorms for Airman standard.

    Amenities include shared bathroom, shower and individual sinks.
    Restrictions at RAF Lakenheath include no pets and all personal furniture is required to be placed in storage prior to PCS.

    Base Specific Policy
    During your orientation, the ADL or UH Management Office representative will inform you of all Air Force and base-specific policies.

    UH Management Office Staff
    The UH Management Office is staffed with professionals that can assist with all of your housing needs. Staffs vary but can be comprised of non-commissioned officers (NCO), Senior NCOs and some bases have civilian employees. The assigned military are Airman Dormitory Leaders (ADL). These members are highly motivated personnel dedicated to ensuring that residents receive quality service. ADLs will provide you guidance and advice on UH life as well as mentor you on succeeding in the Air Force.

    Assignment Procedures
    As soon as you are notified of your assignment, contact your gaining unit and request to be assigned a sponsor. Your sponsor will be another military member assigned to your unit and will assist with your move. The sponsor or gaining unit must then contact the UH Management Office to notify them of your impending arrival date and work to secure you a dormitory room.

    Unit Integrity
    In most cases, you will be assigned a room in an area of the dormitory set aside for the personnel who work in your unit. This is to promote camaraderie among squadron members. If a room is not available near other members of your unit, you may be assigned a temporary room until one with your unit becomes available.

    Planning Your Move
    Prior to travel, arrange to meet your sponsor or someone from your unit upon arrival at the gaining installation.

    If you arrive on a business day during normal duty hours, have your sponsor escort you to the UH Management Office. An ADL or a civilian Dorm Manager will take you through the process of checking you into your room and performing a move-in inspection and inventory of the allotted furnishings and supplies.

    If you arrive on the weekend or after normal duty hours, have your sponsor make arrangements to pick up your room key from the UH Management Office or acquire a hospitality room for you until you can meet with an ADL or Dorm Manager.

    If you obtain your room key outside of normal duty hours, it is still a mandatory requirement to report to the UH Management Office the next duty day for in-processing.

    Resident Responsibilities
    You will be expected to keep your room and any shared living space clean and tidy. Cleaning supplies and equipment can be provided to you free of charge. You will also be accountable for your room and the furnishings provided. Residents may be held liable for any damages beyond normal fair wear and tear.

    See your ADL or UH Management Office representative if you have any questions about your resident responsibilities.

    Inspection Program
    The Installation Commander establishes a base-wide UH inspection program focused on health and safety. Squadron Commanders and unit First Sergeants implement the inspection program and visit rooms to ensure that all residents from their squadron comply with installation standards.

    Bay Orderly Program
    UH residents are expected to assist in the cleaning and upkeep of common areas and shared facilities of their "home." You will periodically be detailed to perform essential cleaning and minor maintenance around the UH campus.

    Dormitory Councils
    The Airmen Dormitory Council is the forum by which residents of an individual dormitory or group of dormitories address concerns about their living environment with a panel of their peers. The purpose of the council is to establish standards for all residents, present solutions for problem areas, establish positive recreational activities and identify facility and furnishing improvements. Participation at your location is a chance to be involved in shaping your living environment and provides an opportunity for personal growth and development in the areas of leadership and personal relationships.

    Ask your ADL or UH Management Office representative about how you can get involved.

    Termination
    It is mandatory for unaccompanied Airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service to reside in UH. An E-4 residing in UH reaching 3 years of service may be authorized to move out of UH and into local community housing. Contact the UH Management Office for procedures you must follow to clear your room. In certain circumstances, such as to make space available for more junior Airmen, you may be authorized to move out of UH before reaching E-4 with greater than 3 years of service. The most senior Airmen are released first. Your ADL or UH Management Office representative will advise residents when early release is necessary.

    Space Available Rooms
    When there is an excess of dormitory rooms, personnel in the ranks of E-4 with greater than 3 years of service and above may be eligible to reside in UH on a space available basis.

    Contact the UH Management Office to inquire about availability.

  • Mildenhall Unaccompanied

    At RAF Mildenhall, England, we strive to create an inclusive environment that cultivates the development and training of Airmen. The Air Force recognizes that the management of Unaccompanied Housing (UH) facilities is critical to an Airman's development process. UH is a personal residence and we strive to provide a modern, functional, well maintained and comfortable home, as well as promote pride, professionalism and personal dignity.

    UH is provided for unaccompanied Airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service. Each Airman is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living. (Room arrangements may vary depending on location) Unaccompanied Airmen in the rank of E-4 with greater than 3 years of service and above will move into housing in the local community. Please refer to the Housing in the Local Community section for information and assistance on securing housing.

    The permanent party UH campus at RAF Mildenhall consists of seven facilities with unique configurations. Dormitories 107, 111, and 215 residents enjoy private sleeping quarters with a shared bathroom and kitchenette. Dormitories 108 and 224 are also configured with private sleeping quarters and a shared bathroom. Dormitory 210, our most recently renovated facility, offers each resident private sleeping quarters as well as a private bathroom.

    Amenities include close proximity to frequently visited base infrastructure (i.e. BX, Shoppette, Bowling Alley, Commissary, Enlisted Club, Dining Facility, MPF, Fitness Center, etc.), DSN telephones, dayrooms, game rooms, communal kitchens, storage lockers, WiFi availability, and AFN services.
    Restrictions at RAF Mildenhall include but are not limited to air conditioners, animals (except fish), barbeque grills (may be stored only), burned candles or incense, electrical timers, flammable room decorations, flammable liquids, gases and paints, hot plates, toaster ovens, crock pots, portable heaters, sterno fuel, open flames, live Christmas trees, multiple outlet extension cords, solicitation, waterbeds, weapons, pornographic items, displays, symbols and literature related to extremist/hate groups, and any other activity/material deemed unsafe or non-conducive to good order and discipline.

    Base Specific Policy
    During your orientation, the ADL or UH Management Office representative will inform you of all Air Force and base-specific policies.

    UH Management Office Staff
    The UH Management Office is staffed with professionals that can assist with all of your housing needs. Staffs vary but can be comprised of non-commissioned officers (NCO), Senior NCOs and some bases have civilian employees. The assigned military are Airman Dormitory Leaders (ADL). These members are highly motivated personnel dedicated to ensuring that residents receive quality service. ADLs will provide you guidance and advice on UH life as well as mentor you on succeeding in the Air Force.

    Assignment Procedures
    As soon as you are notified of your assignment, contact your gaining unit and request to be assigned a sponsor. Your sponsor will be another military member assigned to your unit and will assist with your move. The sponsor or gaining unit must then contact the UH Management Office to notify them of your impending arrival date and work to secure you a dormitory room.

    Unit Integrity
    In most cases, you will be assigned a room in an area of the dormitory set aside for the personnel who work in your unit. This is to promote camaraderie among squadron members. If a room is not available near other members of your unit, you may be assigned a temporary room until one with your unit becomes available.

    Planning Your Move
    Prior to travel, arrange to meet your sponsor or someone from your unit upon arrival at the gaining installation. If you arrive on a business day during normal duty hours, have your sponsor escort you to the UH Management Office. An ADL or a civilian Dorm Manager will take you through the process of checking you into your room and performing a move-in inspection and inventory of the allotted furnishings and supplies.

    If you arrive on the weekend or after normal duty hours, have your sponsor make arrangements to pick up your room key from the UH Management Office or acquire a hospitality room for you until you can meet with an ADL or Dorm Manager. If you obtain your room key outside of normal duty hours, it is still a mandatory requirement to report to the UH Management Office the next duty day for in-processing.

    Note: Forward one copy of your orders to your sponsor or directly to the UH Office no later than 7 days prior to your arrival to RAF Mildenhall. This will ensure that we are prepared to receive you as well as expedite in-processing to the dormitories.

    Resident Responsibilities
    You will be expected to keep your room and any shared living space clean and tidy. Cleaning supplies and equipment can be provided to you free of charge. You will also be accountable for your room and the furnishings provided. Residents may be held liable for any damages beyond normal fair wear and tear. See your ADL or UH Management Office representative if you have any questions about your resident responsibilities.

    Inspection Program
    The Installation Commander establishes a base-wide UH inspection program focused on health and safety. Squadron Commanders and unit First Sergeants implement the inspection program and visit rooms to ensure that all residents from their squadron comply with installation standards.

    Bay Orderly Program
    UH residents are expected to assist in the cleaning and upkeep of common areas and shared facilities of their "home." You will periodically be detailed to perform essential cleaning and minor maintenance around the UH campus.

    Dormitory Councils
    The Airmen Dormitory Council is the forum by which residents of an individual dormitory or group of dormitories address concerns about their living environment with a panel of their peers. The purpose of the council is to establish standards for all residents, present solutions for problem areas, establish positive recreational activities and identify facility and furnishing improvements. Participation at your location is a chance to be involved in shaping your living environment and provides an opportunity for personal growth and development in the areas of leadership and personal relationships. Ask your ADL or UH Management Office representative about how you can get involved.

    Termination
    It is mandatory for unaccompanied Airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service to reside in UH. An E-4 residing in UH reaching 3 years of service may be authorized to move out of UH and into local community housing. Contact the UH Management Office for procedures you must follow to clear your room. In certain circumstances, such as to make space available for more junior Airmen, you may be authorized to move out of UH before reaching E-4 with greater than 3 years of service. The most senior Airmen are released first. Your ADL or UH Management Office representative will advise residents when early release is necessary.

    Space Available Rooms
    When there is an excess of dormitory rooms, personnel in the ranks of E-4 with greater than 3 years of service and above may be eligible to reside in UH on a space available basis. Contact the UH Management Office to inquire about availability.

  • Community Housing

    Housing in the Local Community
    The Military Housing Office (MHO) provides all DoD personnel with a personalized service to assist in locating suitable housing in your new host country. Moving to a new country can often be confusing and stressful; however, it can also be exciting. Living off base provides members and families the chance to experience a new culture and make friends with their host country neighbors. The MHO will assist you every step of the way to help you find your new home in the local community.

    Housing Services
    Contact the MHO as soon as you know you are moving. The government housing team will provide you the latest information on the local housing situation as well as local laws governing off-base housing. The MHO partners with landlords, realtors and property managers to make sure you receive the most current information about the local housing market.

    The MHO monitors off-base rental listings to ensure that they are safe and adequate.

    The MHO can assist you by:
    - Providing translation services to establish appointments to view available units
    - Negotiating lease contracts
    - Assisting in establishing utility services
    - Providing furnishings support. See Furnishings Management for a list of the Duration of Tour Items available.

    The MHO can help in arranging transportation to view units, although availability is limited. In addition some of the local realtors will collect you from the visitor centre near to Liberty Lodge and take you to properties they have listed. In order to facilitate viewing you may find that your sponsor or local car hire companies may be able to provide further assistance.

    After you move into your home, the MHO is available for on-going assistance with translation services should you need to communicate with your landlord.

    Community Housing Units

    The communities surrounding Lakenheath and Mildenhall offer a number of affordable and beautiful rentals for those seeking off-base housing. The Lakenheath Housing Office has a team specifically for off-base referral inquiries. Be aware that road conditions change seasonally; for most of the fall and winter months, driving to and from work will occur in the dark and English roads are not well lighted.

    Housing within the immediate area of the base is primarily detached (single house), semi-detached (duplex) and terraced (in rows). Housing on the economy may not be what you're used to in the U.S. British houses are generally smaller and larger houses are two stories with steep staircases. The hallways and doorways are narrower with most of the fitted kitchens not being able to accommodate U.S.-specific appliances.

    If you are bringing pets, or plan on buying a pet while in the UK, please be advised that 80 percent of all rentals off base do not allow pets. Those that do may require additional, upfront payment from you as a security deposit in the event of damage incurred. This may cost you anywhere from an additional 100-500 pounds sterling.

    For information about the housing allowances that financially support your move, see Referral and Relocation Assistance.

    Personal Property Insurance
    You need to obtain legal liability and personal property insurance for your possessions and should choose the options and amounts that best fit your needs and lifestyle.

    Realtor Services
    Local realtors will assist you in your house search, with the majority providing transportation to view houses within the area. There are also a number of agents who do not charge finder's or administration fees.

    School Information
    For families, we understand that where your children attend school plays a large factor in the decision of where to live.

    For more information about schools, visit the DODEA website.

    Please contact the DoDD's school office:
    School Liaison Office
    Unit 5185 Box 30
    APO, AE 09461-5470

    Phone 011-44-1638-52-5077
    Phone (DSN) 314-226-5077
    Fax 011-44-1638-52-3895
    Fax (DSN) 314-226-3895